CANCELLATION POLICY:
Virgin Voyages' cancellation penalties increase as the sail date approaches. As a general guideline:
You have the most flexibility outside of 120 days prior to your departure date. If you're booking at this time, you have a 7-day grace period to request a full refund on your deposit and any other payments made. Refunds will be issued to your original form of payment.
After the grace period (but still before the 120-day mark), you can receive a full refund on any payments, not including your deposit. For your deposit, you can request a Future Voyage Credit at this time.
From 119 days up to 45 days from your departure date, your available options are:
Receive a “Future Voyage Credit” in the amount paid that can be applied to a new sailing up to 1 year after the original Voyage date.
Change to a new Voyage date up to 1 year after original Voyage date.
Change names on the reservation; permissible up to 48 hours before your Voyage sailing date.
Submit an insurance claim if travel protection (aka travel insurance) was purchased.
At 44 days from your departure date, all funds paid are final.
ROOMMATE CANCELLATION:
If your cabin roommate chooses not to sail, Virgin Voyages will recalculate the cost of the cabin. You may select to pay the remainder of the new cost as a solo traveler, cancel your reservation, or find another cabin mate.